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‎11-16-2023 06:56 AM

HP Recommended
Product: HP ENVY 34 inch All-in-One Desktop PC 34-c1000 (4G584AV)
Operating System: Microsoft Windows 11

Hello All. I am having an issue connecting my s10 plus to my HP Envy via usb. It comes up with device not recognised? It has worked in the past and does work on my Dell laptop and Samsung tablet  but not my HP. This is using the same lead so that's not faulty. Been on to HP support and they say its a driver issue and need to get on to Samsung. 

Has anybody else had the same issue?

Thank you

Category:
2 REPLIES 2

‎11-16-2023 12:42 PM

HP Recommended

This is Samsung printer forum. For Cellphone issues you need to contact Samsung directly.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-16-2023 01:04 PM

HP Recommended

My sincere apologies to all my mistake.

Regards 

Alan 

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