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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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How are you shutting down the desktop? My guess is that you are selecting ShutDown from the Windows menu and from your description, it appears it is NOT actually shutting down, but hibernating, instead -- and that would leave the power on to the USB ports.
Go into Control Panel (not Settings) and look at the Power Options, Choose what the power buttons do. Check that the power button days Shut Down -- and then use the Power Button to shut down the desktop, not the Windows menu.
IF that works, your PC will actually be powered OFF when you then shut it down and so will the USB ports.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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