Secure Boot Keeps Turning Off

[JohnSenap]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Secure Boot Keeps Turning Off - HP Support Community - 8372846

Reply:

Did you find the solution?

[Nirvana_95]

Hi @JohnSenap

Welcome to the HP Support Community.

I'd like to help! 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

Keep me posted. 

[RachelGomez123]

Re-enable Secure Boot
-Uninstall any graphics cards, hardware, or operating systems that aren’t compatible with Secure Boot.

-Open the PC BIOS menu:

-You can often access this menu by pressing a key while your PC is booting, such as F1, F2, F12, or Esc.

Or

-From Windows, hold the Shift key while selecting Restart. Go to Troubleshoot > Advanced Options: UEFI Firmware Settings.

-Find the Secure Boot setting, and if possible, set it to Enabled. This option is usually in either the Security tab, the Boot tab, or the Authentication tab.

-On some PCs, select Custom, and then load the Secure Boot keys that are built into the PC.

-If the PC doesn't allow you to enable Secure Boot, try resetting the BIOS back to the factory settings.

-Save changes and exit. The PC reboots.

-If the PC isn't able to boot after enabling Secure Boot, go back into the BIOS menus, disable Secure Boot, and try to boot the PC again.

-If the above steps don't work, and you still want to use Secure Boot, contact your manufacturer for help.

Greeting,

Rachel Gomez

[JohnSenap · Accepted solution]

I found the solution for me. I went under the secure boot settings in BIOS and changed some settings. I changed the "keys" from custom keys to HP keys.