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‎01-27-2026 07:03 AM

HP Recommended

Hello Support 

I'm on your website, trying to get more information about this computer 
HP Z820 Workstation, that I own but the serial number is not recognized 
I can see it on my case
I can see it in the System information in the Active Manager so not sure where else I should look for a serial that is provided by you 

 

Computer model

HP Z820 Workstation
 

Manufacturer

Hewlett-Packard
 

Version

Unknown
 

Serial number

CZC4352GFP

Could you help explain why your site is not recognizing my serial? 
Every time, it just says 
Please enter a valid serial number
Thank you in advance for your help 

Reply
1 REPLY 1

‎01-27-2026 07:50 AM

HP Recommended

This is a peer to peer forum.

 

We do not work for or represent HP, so we can't answer your question as to why the S/N isn't showing up on the HP support site.

 

Please contact HP customer service starting at the link below for assistance with your question.

 

Official HP® Support

 

You can find hardware information regarding your PC from the HP PartSurfer website at the link below:

 

HP PartSurfer

 

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