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‎12-17-2019 11:08 AM

HP Recommended
Product: Elitebook 840 g3
Operating System: Microsoft Windows 10 (64-bit)

hi please, i  need help, my hp elitebook840 g3 laptop it is not detecting any sim card even after installing network drivers.

kindly help me to resolve this problem.

1 person had the same question
1 REPLY 1

‎12-17-2019 11:47 AM

HP Recommended

Hi:

All EliteBook 840 G3's have SIM card slots.

What 90% of them don't have is the required WWAN adapter that is needed to connect to the cellular service.

In order for the SIM card to work, your notebook must have one of these model WWAN adapters showing up in the device manager under the Network Adapters device manager category...

 

HP lt4120 Qualcomm® Snapdragon X5 LTE Mobile Broadband Module

HP hs3110 HSPA+ Intel® Mobile Broadband Module

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