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Commanderone
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Message 1 of 2
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Sim Card not working

HP Recommended
Elitebook 840 g3
Microsoft Windows 10 (64-bit)

hi please, i  need help, my hp elitebook840 g3 laptop it is not detecting any sim card even after installing network drivers.

kindly help me to resolve this problem.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

All EliteBook 840 G3's have SIM card slots.

What 90% of them don't have is the required WWAN adapter that is needed to connect to the cellular service.

In order for the SIM card to work, your notebook must have one of these model WWAN adapters showing up in the device manager under the Network Adapters device manager category...

 

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