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Odd1Out
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SmartStream Designer 15

HP Recommended
HP SmartStream Designer
macOS 10.15 Catalina

SmartStream Designer 15 does not place PDF's in Indesign 2020 on center. Using InDesign 2020, SSD 15.0.6, on Mac Catalina 10.15.6.
It appears to be positioning the page using the crop box as 0,0.
The only work around that sometimes works is to set the Smart stream to "calculate page size" to Media box instead of trim box. Then I have to do a document set up correction in InDesign. Any help or an update?

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StretchMusic
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This product is supported by the Indigo team. Please contact an Indigo expert for this product.

https://www8.hp.com/us/en/commercial-printers/indigo-presses/smartstream-designer.html 

I am an HP Employee
Regards,
StretchMusic

If the answer provided resolves your issue please press the thumbs up button in order to make the answer available to others.
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Odd1Out
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Thanks, I did try that first. Still no response. This is an expensive, mission critical problem.
Best regards

 

ODD1OUT

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Odd1Out
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Well, no help so far, but I did find a work around. When I create a new file from a pdf, I manually set the page size and bleed, then the file will center, BUT it adds the bleed to the page size. Then I go to document set-up and change the

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