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Locked

‎02-16-2021 12:55 PM

HP Recommended
Product: SmartStream Designer
Operating System: macOS 10.15 Catalina

Like some others, I have had some problems with SmartStream Designer in InDesign with the "New Document from PDF" tool. Sometimes it works but sometimes, when I choose my PDF, the resulting InDesign document is blank, with no links, named after the PDF I chose. No matter the dimensional size of the PDF, the document size is always 11.8x16.66.


I just realized that the problem only occurs when the name of the PDF or its containing folder contains accents. So I just removed all the accents from the file/folders name and all works correctly.

 

I just wanted to inform the community about this.

 

David

1 REPLY 1

‎03-09-2021 02:19 AM

HP Recommended

Cheers David - will give that a go next time.

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