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SePhiRoT1971
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HP Envy 700-402no
Microsoft Windows 10 (64-bit)

HI im looking also Cyberlink Media Espresso,- Power 2 Go & Media Suite software that was installed my HP Envy PC

before Windows 10 upgrade and then came those application compatibility  problems. So i havent found these

programs only thing i found was PowerDVD app..

 

I really appreciate the all help you can provide

 

Thanks : Jouni Lassi

 

 
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Dvortex
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Hello, @SePhiRoT1971 – Hope you are well 🙂
 

Thanks for your continued participation on the HP Forums! I’d like to help!

 

I understand you are looking for Cyberlink Media Espresso,- Power 2 Go & Media Suite software which was there with your PC before the upgrade. I also went through your previous post with HP where one of the experts helped you in installing the power DVD software.

 

If the programs are not available to download via HP driver page, I’d suggest you try and use the recovery manager to install the old programs install. Recovery manager will provide you with the original software that came with your PC.

Hence, uninstall the program that is currently installed and then follow the instructions suggested here: http://hp.care/2pZd4Hp



Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


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DVortex
I am not an HP Employee

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Dvortex
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Message 2 of 5
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HP Recommended

Hello, @SePhiRoT1971 – Hope you are well 🙂
 

Thanks for your continued participation on the HP Forums! I’d like to help!

 

I understand you are looking for Cyberlink Media Espresso,- Power 2 Go & Media Suite software which was there with your PC before the upgrade. I also went through your previous post with HP where one of the experts helped you in installing the power DVD software.

 

If the programs are not available to download via HP driver page, I’d suggest you try and use the recovery manager to install the old programs install. Recovery manager will provide you with the original software that came with your PC.

Hence, uninstall the program that is currently installed and then follow the instructions suggested here: http://hp.care/2pZd4Hp



Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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SePhiRoT1971
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Thank u but....
Theres not such a program installed in win 10 only support assistant that i downl.. at hp support page.
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Dvortex
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Hello, @SePhiRoT1971

 

Do you mean to say that, you cannot find the HP recovery manager on your PC? Ideally, all the HP PC will have the recovery manager. Try the steps listed below:

 

  1. In Windows, search for and open HP Recovery Manager.

    If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

  2. Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.

  3. Select the checkbox next to the drivers you want to reinstall.

  4. Scroll down to the list of applications.

  5. Select the checkbox next to the applications you want to reinstall, and then click Install.

 

Thanks, I will watch for your reply!

Cheers 🙂


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DVortex
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SePhiRoT1971
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Product Name: HPEnvy 15-ar052sa
Operating System: Microsoft Windows 10
If a power supply Port replacement I get enter admin password after 3 attempts says system disabled with code 76555056 pizzaa help
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