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‎05-13-2017 07:34 AM

HP Recommended
Product: HP Enby phoenix h9
Operating System: Microsoft Windows 10 (64-bit)

Had a problem had to reinstall most things and now it seems I do not have a program that plays DVD's? I tried to go to support for my compouter and shows no software, and I really do not remember what it played in or whethre it is missing some sort of codec or the particular software.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-13-2017 09:05 AM - edited ‎05-13-2017 09:05 AM

HP Recommended

Hi, @brucefl :

 

This HP Cyberlink software should work on your PC:

 

TITLE: Cyberlink Power DVD

VERSION: 12.0.4.5913 REV: A PASS: 1
DESCRIPTION:
This package provides the Cyberlink PowerDVD application in supported models
that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75514.exe

View solution in original post

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5 REPLIES 5

‎05-13-2017 08:48 AM

HP Recommended

What is the complete product name and number for your PC?  You have only partially identified it at this point.

 

VLC player is a good free DVD playing software. It is basic, but it plays just about everything as long as you can find the appropriate  codec.

http://www.videolan.org/vlc/download-windows.html


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎05-13-2017 09:05 AM - edited ‎05-13-2017 09:05 AM

HP Recommended

Hi, @brucefl :

 

This HP Cyberlink software should work on your PC:

 

TITLE: Cyberlink Power DVD

VERSION: 12.0.4.5913 REV: A PASS: 1
DESCRIPTION:
This package provides the Cyberlink PowerDVD application in supported models
that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75514.exe

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‎05-15-2017 03:34 PM

HP Recommended

h9-1320t I had also thought that WMP would work, maybe it is missing a codec?

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‎05-15-2017 05:40 PM

HP Recommended

That is correct.

 

There are no DVD codecs in W10.  Microsoft didn't want to pay for the licensing fee.

 

That is why WMP won't work without a 3rd party DVD playing program.

 

I have the cyberlink software I posted on my HP PC's and I can use WMP or Cyberlink to play DVD's.

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‎05-16-2017 07:40 AM

HP Recommended

VLC will work.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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