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‎03-20-2019 12:21 PM

HP Recommended
Product: HP All in One

On my new HP All-In-One, how do I get it to open right to the start screen (where tiles are)?

3 REPLIES 3

‎03-21-2019 05:07 PM

HP Recommended

@littlbit

 

Welcome to HP Support Community

 

Could you elaborate more on the issue please?

 

Are you able to Log in? Are you getting any error messages before logging in?

 

To assist you better please provide me with the complete product details or product number along with the Windows version installed

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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‎03-23-2019 11:10 PM

HP Recommended

HP All-in-One 27-R0xx
SN: 8CC8461H60
PN: 3LA05AA#ABA
Windows 10 -- 64 Bit

 

Still need to get help opening to my start screen (where tiles are) on startup.

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‎03-24-2019 10:33 AM

HP Recommended

@littlbit

 

If the computer is not booting up, I suggest you perform a Reset. Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04742289

 

Let me know how it goes 😊


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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