Still got problems

[JohnR65]

My HP Omen still has the same problems I've asked about in the past with no resolution!

1. There is a background sound when I listen to YouTube or other videos like a notification bell but they've been turned off,

2. Websites still send me emails saying that they don't recognise my computer!

3. The warrantee supposedly ran out in November last year and I didn't buy it until March last year plus IO paid extra for support since then!

This HP Desktop is not built for purpose, no 'new' machine should have all these problems. I've reset it  to factory settings twice in the last 8 months but makes no difference.

[Deep_World]

Hi @JohnR65,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• For the background sound: Does it happen only when streaming videos, or do you hear it during offline playback as well?
• Regarding websites not recognizing your computer: Is this happening across multiple browsers, or mainly in one (like Chrome, Edge, or Firefox)?

Troubleshooting Steps You Can Try

For the background sound:

• Check if any background apps (like messaging or antivirus software) are generating notification sounds.
• Open Sound Settings → App volume and device preferences to see if another app is playing audio alongside your browser.
• Update your audio drivers via Device Manager → Sound, video and game controllers.

For websites not recognizing your computer:

• Clear browser cache and cookies, then try logging in again.
• Ensure your system clock and region settings are correct (sometimes mismatches cause recognition issues).
• Test with another browser to see if the issue persists.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World