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‎10-30-2025 02:54 PM

HP Recommended

Hello! I used a keyboard checker and it appears my F1 and Windows keys are stuck. I have removed them to try clean them but no change. What triggered this issue was my bottle had spilt in my bag with my laptop in but only a small amount was on the laptop. It has been over 48hrs since and the problem is still persisting. I have managed to disable the popup but the keys are still coming up as being pressed. Is there a way to disable to keys or do I need to replace the keyboard? Thank you! 

3 REPLIES 3

‎11-05-2025 03:38 AM

HP Recommended

If problem is physical then you need to change the keyboard.

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‎11-09-2025 09:26 AM

HP Recommended

Hi @dumb_crow,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

I'm an HP Employee.


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‎12-15-2025 02:51 AM

HP Recommended

This was not my issue. I'm just helping here to my fellow community member.

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