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‎06-13-2024 04:46 PM

HP Recommended
Product: OMEN by HP 40L Gaming Desktop PC GT21-0000i (392G1AV)
Operating System: Microsoft Windows 11

When I'm playing, the game stutters, I have medium/high-end components that until a few days ago made me run any game, but now it makes them trip, I used ddu to remove the drivers and reinstall them but still nothing, it doesn't last very long I hope you can help me thanks.

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1 person had the same question
3 REPLIES 3

‎06-13-2024 06:09 PM

HP Recommended

Hello! Can you please share a little bit more information about your system? What are the components exactly? What is the processor, how much RAM, how much storage and is it SSD or HDD? How much free storage do you have?

 

Once you share this information, I can definitely try my best to help you improve your system performance.

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‎06-14-2024 01:39 AM

HP Recommended

Hi, I have a i7 12700F,  16+16GB of RAM ddr4 (3200mhz), 3 TB of SSD one SSD is 1000GB the other one is 2000GB.

 in the first SSD i have 887 free GB in the second i have 1621 free GB. also i have an NVIDIA GeForce RTX 3080.

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‎06-14-2024 03:23 PM

HP Recommended

Is there anyone who can help me? 

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