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‎08-28-2019 01:20 AM - edited ‎10-13-2019 11:11 PM

HP Recommended
Product: a6040n
Operating System: Microsoft Windows Vista

I have noticed that on this forum the experienced users are able to link to a page that shows the drivers and other product downloads for a computer.  How do you locate these pages?  

For example, when I searched on this particular product this is all that I found:

https://support.hp.com/us-en/drivers/desktops (have to enter serial number.  I prefer to enter model number only)

https://support.hp.com/us-en/document/c00878693 (doesn't have downloads)

 

Edit: I see now that in the first link you can enter the product number instead of the serial number.  I didn't realize that at first.

 

New question: can I still get to the downloads page (Wayback machine)?

 

3 REPLIES 3

‎08-28-2019 01:39 AM

HP Recommended

Hi

Dunno.

Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

https://support.hp.com/us-en

 

Enter

Product number
Y9C15UA
Product name
HP Pavilion x360 - 13-u100ca

 either will work.

 

 

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‎08-28-2019 01:42 AM

HP Recommended

Hi

TEN years.

 

HP Pavilion a6040n Desktop PC Product Specifications

Product number
RX889AA
Introduction date
28-Feb-2007
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‎08-28-2019 01:47 AM

HP Recommended

Hi

So any specifics?

 

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