• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-13-2024 06:23 AM

HP Recommended
Product: HP EliteBook 830 G6 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Touchpad not working in windows. Latest win verion and all drivers is up to date. All fresh install

Touchpad is working in BIOS.

 

Category:
1 person had the same question
3 REPLIES 3

‎10-13-2024 10:24 AM

HP Recommended

Hi @lbe20 

 

try installing this version

 

  • 19.5.9.55 Rev.A

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153130.exe

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No

‎10-17-2024 05:01 AM

HP Recommended

I installed the driver but it did not change anything

Was this reply helpful? Yes No

‎10-17-2024 09:04 AM

HP Recommended

Enter the Device Manager and check which drivers you have recognized and copy them here with your hardware ID.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.