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ShahidAyub
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Message 1 of 6
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System hanging on HP logo at startup

HP Recommended
H1M75AA
Microsoft Windows 10 (64-bit)

When i power on my Computer its stack on HP logo 4 to 5 munites then load windows 10 from last 5 year its working fine but a week ago this problem started i change HHD to SSD but problem is still same i just attach Video link which stack on HP logo and my problem easy to understand

 

HP Pavilion HPE h9-1180d Phoenix Desktop PC

Product name:  h9-1180d

SKU Name: H1M75AA

 

Photo which stack few munites 

HP1.jpgHP2.jpg

 

Link: https://www.mediafire.com/file/apqxv886trjrj2d/video-1558745864.mp4/file

 

 

Thanks in Advnaced 

5 REPLIES 5
Lil_Boy_Blue
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Message 2 of 6
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HP Recommended

Hi

If the problem began before you fitted the SSD, and is exactly the same with an SSD, then the problem will be with another item.

 

So try a diagnostic to find what is holding up the process.

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe

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ShahidAyub
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Thanks for your reply but what is ( PWR button  ) can you explain me please

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Lil_Boy_Blue
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Message 4 of 6
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HP Recommended

Hi

Its the POWER button.

But just try this part

 

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

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ShahidAyub
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i just try it but its still same stack on HP logo for 4 5 munites then starting windows

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Lil_Boy_Blue
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HP Recommended

So try this part

 

HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe

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