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‎04-08-2026 04:35 AM

HP Recommended

My Microsoft Store is not working it's showing retry whenever downloading or updating anything only showing something went wrong and after seeing many solution videos on YouTube nothing works I need help please call me and help me with the issue because of this issue I am stuck and am not able to continue any further for the problem please help 

1 REPLY 1

‎04-08-2026 11:10 PM

HP Recommended

You have also tried basic steps. Doing more reasearch is likely waste of time. Better option to fix it performing factory reset. First backup your important data in external devices like drive or pen drive and also keep one bootable USB ready. In case factory reset fails, which happens when windows files are corrupted, it will help.

 

To do this, Go to Settings > System > Recovery > Reset this PC

Pick Remove everything > Cloud download. Confirm and let it run (it may take some time). 

 

When done, update it and use normally.

 

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