-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- TPM update for bugged ftpm

Create an account on the HP Community to personalize your profile and ask a question
10-23-2026 07:26 AM
Greetings @Dario410
HP GT13-1000a PCs (8876 MB) using a BIOS version prior to F.24 have two issues
Secure Boot and TPM 2.0 versions problems when playing some games:
1. Outdated TPM 2.0 version
2. EFI Secure Boot platform key enrollment problem.
BIOS version F.24 fixes the TPM problem.
But the BIOS version F.24 Secure Boot issue remains unfixed. The EFI platform key enrollment problem is still in play.
You have two options:
1. It is recommended to periodically check this HP Site for a BIOS update that supersedes BIOS version F.24. Or routinely check HPSA for a future, post F.24, BIOS update. Also do a wild card check, using GT13-1000a, for future BIOS updates.
2. Update to BIOS version F.24 now which is available Here. Then follow steps at this *Forum Link *to attempt to fix the F.24 Secure Boot problem.
Note: the above (* Forum Link*) fix has helped many folks in the Forum. However, it is not 100% guaranteed to work in all cases.
You'll have to do option 1 if option 2 does not fix your PC's Secure Boot problem.
Regards