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08-28-2023 03:58 PM
my PC when I shut down for the night said update bios and auto shut down will take about 4min. 4 hours later it repeats every 15 seconds and says the system bios update failed. unable to open bios image file.
any help would be appreciated.
08-31-2023 06:23 AM
Hi @TomB82,
Welcome to the HP Support Community
I understand you are facing an issue with your HP All-In-One - 22-Df0023w. BIOS Update Not to worry I will help you to get a resolution to resolve the issue.
May I know
Do you see an HP Logo when you try to turn on the unit and then the screen goes BIOS Update, If Blue screen Have observed any error message?
Please try the following Troubleshoots steps.
1. Turn off the Unit.
2. Disconnect the AC adapter.
3. Remove any discs from the disc drive.
4. Remove memory cards from the card reader slot.
5. Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
6. Disconnect the AC adapter press and hold the power button for approximately 15 seconds.
7. Reconnect the AC adapter, and then turn on the computer.
Step 2
Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit
Step3
The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, Continuecontinue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice and then you may get a Pop-Up CMOS Check and it will restart the unit
Even if you don't get a Pop-up restart the unit manually after 3 attempts.
After the above troubleshooting steps if the unit turns on
Please update Windows and HP support assistance updates
And update Bios and other drivers please click on the link. to update the drivers.
follow this link to run the test hardware test
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.
08-31-2023 11:30 AM
I'm having the same issue, but these directions do nothing on my AIO 22-df00223w.
I have created my usb bios flash disk using the bios download from hp.com for this computer, it is formatted fat32 and contains the bios files.
I can sit here trying to hold Win+B all day and night, following your directions precisely, the -only- thing the PC will do is an infinite boot loop to the "update failed, unable to read bios image" screen for 15 seconds. Win+B has 0 effect no matter how long I hold it or how many times I try it, I cannot get the BIOS recovery to begin