cancel
Showing results for 
Search instead for 
Did you mean: 
Manny112
New member
1 0 0 0
Message 1 of 2
311
Flag Post

The updates on HP support Assistant won't go through, also power off no available.

HP Recommended
750-567cb
Microsoft Windows 10 (64-bit)

when I try to run/install the updates that HP support assistant tells me I need to install; it just says loading for a few seconds then it says installation canceled. I never paid much attention to this up until today that I tried powering off my Desk to and it read "there are currently no power options available."  I tried holding down the power button since I was done using my computer for the day, but this only made my Desktop go to sleep. Does anyone know what I can do?

 

Also, I now that I have windows 10. That is all. Last night there was some sort of Windows 10 update that self-prompted itself and installed automatically. I ain't tech-savvy at all 

1 REPLY 1
GamingOptional
Level 5
231 224 16 39
Message 2 of 2
Flag Post
HP Recommended

Hi Manny,

To power off your computer hold the power button down for 4 seconds until it shuts down completely.

 

The No Power Options is a bit more complicated and unless you're comfortable with the registry editor and command prompt it's best left to somebody who can do it.

 

Perhaps somebody  else here knows a simpler way to fix the issue.

*Just a community member, not an HP employee.
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation