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HP Recommended
HP All-in-One PC 24-dp0000a IDS Base Model
Microsoft Windows 11

I have an old "HP All-in-One PC 24-dp0000a IDS Base Model", it's wireless driver is not installed. So, I've been trying to download a wireless driver, specifically "Realtek RTL8821CE 802.11ac PCIE Adapter Driver". My computer is being confused with another "HP All-in-One 24-dp0xxx". This model is the only one I can find with actual drivers listed on the internet.

 

Help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Below is the link to the latest Wi-Fi driver HP has for the RTL8821CE 802.11ac Wi-Fi adapter:

 

2024.10.230.2 

 

sp157102.exe

 

Below is the link to the latest Bluetooth driver:

 

1.10.1072.3000

 

sp157128.exe

 

You should be able to use the drivers from this model, but don't use any of the Intel drivers as they are not applicable to your PC:

 

HP All-in-One PC 24-dp0000wa (7TT85AV) Software and Driver Downloads | HP® Support

 

 

 

 

 

 

View solution in original post

2 REPLIES 2
HP Recommended

HP identifies my computer as "HP All-in-One PC 24-dp0000a IDS Base Model", but my computer hardware states it's the "HP All-in-One 24-dp0xxx".

I've downloaded dp0xxx drivers but they don't work, so I'm totally confused.

HP Recommended

Below is the link to the latest Wi-Fi driver HP has for the RTL8821CE 802.11ac Wi-Fi adapter:

 

2024.10.230.2 

 

sp157102.exe

 

Below is the link to the latest Bluetooth driver:

 

1.10.1072.3000

 

sp157128.exe

 

You should be able to use the drivers from this model, but don't use any of the Intel drivers as they are not applicable to your PC:

 

HP All-in-One PC 24-dp0000wa (7TT85AV) Software and Driver Downloads | HP® Support

 

 

 

 

 

 

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