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‎08-30-2021 06:19 AM

HP Recommended
Product: TC520, T630 and TC640

This year we have started to update from Citrix Receiver to Citrix Workspace App.
Everything seems to work fine with Citrix Workspace App except the so called Keyboard Shortcuts that you can set on the Thin Client.
These shortcuts worked fine in TP5, 6, 7 and 7.1 with all versions of Citrix Receiver. The only thing we did next was to install Citrix Workspace App on a Thin Client that was working fine. But when the Citrix Desktop connection was made the shortcuts didn't work anymore. The next step was to see if this was really the Citrix Workspace App, so we removed the Citrix Workspace App from the Thin Client and installed the latest Citrix Receiver. This made the Keyboard Shortcuts working again. Immediatly we installed the Citrix Workspace App again to see if the problem was solved. But unfortunately the Keyboard Shurtcuts stopped working again.
This made it clear that the problem is in the Citrix Workspace App. 


Can someone please tell me if we can make an adjustment in the config/settings of the Workspace App so the Thin Client Keyboard Shortcuts are working again?

 

Auke

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