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Saleh4
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This following configuration change was requsted for this computer’s trusted platform module (TPM)

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Microsoft Windows 10 (64-bit)
This following configuration change was requsted for this computer’s trusted platform module (TPM)

What i have to do press
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A4Apollo
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Hey there! @Saleh4, Thanks for stopping by the HP Support Forums!

 

I understand you are getting an error following configuration change was requested for this computer TPM on your PC.

 

Also, I understand your concern and situation but don't worry I'd like to help you out.

 

Did you make any hardware or software changes on your PC?

 

Please share the product number of your PC to assist you better.

 

By not wasting much of your time. The issue might have occurred due to a conflict between the operating system and the device driver installed on the PC.

 

TPM is a microchip designed to provide basic security-related functions, primarily involving encryption keys. TPM is usually installed on the motherboard of a computer or laptop and communicates with the rest of the system using a hardware bus.

 

Try the steps recommended below.

 

You have to clear the TPM on your PC to stop receiving the notifications.

 

Go to Start  > Settings  > Update & Security  > Windows Security > Device security .
Under Security processor, select Security processor details.
Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM.

 

Or you can try the steps listed below to solve TPM issues.

 

To clear the TPM 

1) Press Windows key + r.

2) Type tpm.msc in the Open box, and then press ENTER. The TPM Management console is displayed.

3) If the User Account Control dialogue box appears, confirm that the action it displays is what you want, and then click Continue.

Disclaimer: Clearing the TPM resets it to factory defaults. You will lose all created keys and any data protected only by those keys.

4) In the Actions tab, click Clear TPM. If the TPM is turned off, turn on the TPM before clearing it.

5) In the Clear the TPM security hardware dialogue box, select a method for entering your password and clearing the TPM


Also, refer this third-party video link from youtube to know how to disable TPM in BIOS. Link: https://www.youtube.com/watch?v=gSooNBJ6QjQ

 

If the issue still persists after trying out the steps. Try performing a push button reset on your PC and check if it helps.

 

Refer this article to know more information about performing a push button reset on your PC. Link: https://support.hp.com/lv-en/document/c04742289

 

 

If the solution provided worked for you, please mark an accepted solution for this post.

 

Let me know if this works!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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