This version of HP Support Solution Framework appears to be incompatible with your operating system.

[LHCBC1]

My HP Serial # is <removed personal information> . It's Product ID or Number is: 9S1R7UA#AGA. 

[Paul_Tikkanen]

This is the only version of the HP Support Solution Framework that HP has:

https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe 

[LHCBC1]

When in my HP Page that has my Printer & Laptop, I tried to get the updated drivers. It asked what version of Win 11 I had. I picked 23 submitted it. I chose "Download My Software & Drivers".  It downloaded HPSupportSolutionsFramework-13.0.1.131.exe. It gave me the message "This version of HP Support Solutions Framework appears to be incompatible with your operating system".  That's when I wrote you. (Thank you, by the way, with sticking with me on this. I've never done this before. I thought this was what I had to do to get my drivers but,  I kept trying different things.

Where it asked "What version of OS do you have?", I tried just selecting Windows 11.  Once done, it took me straight to te driver downloads without going thru the installation of "HPSupportSolutionsFramework-13.0.1.131.exe." So I guess my problem is fixed. I was able to install all the drivers that I needed.  Thank you for your help.

Spoiler

[Paul_Tikkanen]

You're very welcome.