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‎10-10-2016 03:02 PM

HP Recommended
Product: HP ENVY Phoenix 860VX
Operating System: Microsoft Windows 10 (64-bit)

FOLLOWED MCAFEE'S RECIPE AND IT SEEMS TO BE GONE.  HOWEVER A FILE SEARCH LISTS REMAINING FILES.  I'M RELUCTANT TO JUST DELETE THEM.  THIS IS A NEW SYSTEM, I DON'T WANT REGISTRY PROBLEMS ETC.  WOULD APPRECIATE SOME HELP. 

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2016 09:50 PM

HP Recommended

Dear @Al_in_Cal

 

Based on the screenshots above, you can safely delete everything that is visible in the pictures. These are not really McAfee leftovers - instead, they are McAfee related stuff part of the HP Windows image.

 

 

 

 

@wb2001

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

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6 REPLIES 6

‎10-14-2016 09:07 AM - edited ‎10-14-2016 09:13 AM

HP Recommended

What recipe?    Did you follow this page?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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‎10-14-2016 10:11 AM

HP Recommended

McAfee instructions were:

"To remove McAfee software completely from your PC, first use Window's built-in system to uninstall McAfee software. Next, download the McAfee Removal Tool (MCPR.exe) from the McAfee site.

McAfee Removal Tool works on Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 10. It is not compatible with Windows 98 or Windows ME."

 

This is what I have done and I have only done it once. 

 

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‎11-23-2016 01:24 PM

HP Recommended

yes I did.  why do all these files remain?  is it okay to manually delete them?

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‎11-26-2016 09:50 PM

HP Recommended

Dear @Al_in_Cal

 

Based on the screenshots above, you can safely delete everything that is visible in the pictures. These are not really McAfee leftovers - instead, they are McAfee related stuff part of the HP Windows image.

 

 

 

 

@wb2001

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎02-24-2017 08:34 AM

HP Recommended

Thank you IT_WinSec.  Sorry for delayed response.

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‎02-25-2017 08:11 AM

HP Recommended

You are welcome @Al_in_Cal

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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