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JeremyHigdon
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Solved!

USB 3 Drivers

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HP Pavilion Desktop 595-p0xxx
Microsoft Windows 7 (64-bit)

Hi, I am trying to downgrade to windows 7, but only have USB 3 ports, and so need to inject the new drivers in. However, all the drivers I have found don't work, so any help locating the ones for my model will be greatly appreciated 🙂

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Paul_Tikkanen
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You're very welcome.

 

Unfortunately, it is impossible to install W7 on any Intel platform with an 8th gen core processor.

 

Your PC has USB 3.1 ports, for which no W7 drivers were developed.

 

The USB 2 ports don't work until after Windows is installed, which you can't do with W7.

 

The last Intel platform you could install W7 on would be those with the 6th gen core processors or 7th gen core processors that don't have USB 3.1 ports.

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Paul_Tikkanen
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Hi:

 

What is the product number of your PC?

 

The product number can be found on the same label as the serial number.

 

Please do not post the serial number.

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JeremyHigdon
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Hi, thanks for the reply.

 

The product number is 3LA58AA#ABA.

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Paul_Tikkanen
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You're very welcome.

 

Unfortunately, it is impossible to install W7 on any Intel platform with an 8th gen core processor.

 

Your PC has USB 3.1 ports, for which no W7 drivers were developed.

 

The USB 2 ports don't work until after Windows is installed, which you can't do with W7.

 

The last Intel platform you could install W7 on would be those with the 6th gen core processors or 7th gen core processors that don't have USB 3.1 ports.

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JeremyHigdon
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Ah, saddening news, but thank you very much for the information!

 

On a completely unrelated side note, why would it be bad to post the serial number on here?

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Paul_Tikkanen
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Anytime.

 

Glad to have been of assistance.

 

Posting personal information or equipment serial numbers is not in keeping with the forum rules of participation.

 

You can find the rules of participation at the very bottom of the webpage.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation