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- HP Community
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- USB Dongle Pairing software - Keyboard and Mouse

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10-28-2020 04:48 AM
Dear all,
Our company is recycling HP wireless keyboards and mouses of employees for future use.
So we have a bunch of keyboards, mouses and dongle that are unpaired (missing mouse, dongle, keyboard).
We want to reconstitute complete set and pair it together.
Is there a procedure to follow or HP software to pair one set of dongle, keyboard and mouse together?
Thank you very much
Nico
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Accepted Solutions
10-29-2020 02:50 PM - edited 10-30-2020 05:33 PM
The dongle, keyboard and mouse are factory paired.
With a fully working machine (at desktop) unplug dongle and bag it with keyboard/mouse. Then proceed as follows:
According to HP, the only known procedure is connect a dongle to the computer. Then you try every mouse. When you find a mouse that works, then add a keyboard. maybe you find a pairing. Then bag the 3 items.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
10-29-2020 02:50 PM - edited 10-30-2020 05:33 PM
The dongle, keyboard and mouse are factory paired.
With a fully working machine (at desktop) unplug dongle and bag it with keyboard/mouse. Then proceed as follows:
According to HP, the only known procedure is connect a dongle to the computer. Then you try every mouse. When you find a mouse that works, then add a keyboard. maybe you find a pairing. Then bag the 3 items.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.