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MJJRLynch
Level 3
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Message 1 of 2
331
Flag Post

USB Ports supporting External Storage do not appear OR work?

‎04-13-2020 07:58 AM

HP Recommended
Product: HP Elite 6300 CMT
Operating System: Microsoft Windows 7 (64-bit)

The System recognizes and supports the USB Keyboard, Mouse and Printer.

 

It will not recognize or support External USB Storage Devices like a Thumb Drive or Disk Drive.

 

When plugged in the System does nothing and they do not appear in Start, Computer.

 

PLEASE help if you will.

 

I would like to run a Full Backup and then an Easy File Transfer to an External Drive.

1 REPLY 1
WAWood
Level 16
Level 16
32,576 32,476 2,955 7,258
Message 2 of 2
Flag Post

‎04-18-2020 07:14 PM

HP Recommended

@MJJRLynch 

They will NOT appear in starting the computer because your newer PC has Secure Boot enabled in the BIOS/UEFI settings -- and that prevents it not only from booting from other devices, they also do not show up when booting.

 

You have to go into your BIOS/UEFI settings and disable that.

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***Please mark Accept As Solution if my post solved your problem***

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