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Level 3
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Message 1 of 2
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USB Ports supporting External Storage do not appear OR work?

HP Recommended
HP Elite 6300 CMT
Microsoft Windows 7 (64-bit)

The System recognizes and supports the USB Keyboard, Mouse and Printer.


It will not recognize or support External USB Storage Devices like a Thumb Drive or Disk Drive.


When plugged in the System does nothing and they do not appear in Start, Computer.


PLEASE help if you will.


I would like to run a Full Backup and then an Easy File Transfer to an External Drive.

Level 16
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Message 2 of 2
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HP Recommended


They will NOT appear in starting the computer because your newer PC has Secure Boot enabled in the BIOS/UEFI settings -- and that prevents it not only from booting from other devices, they also do not show up when booting.


You have to go into your BIOS/UEFI settings and disable that.

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