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‎12-27-2025 12:33 PM

HP Recommended
Product: cyborg 15 a13ve
Operating System: Microsoft Windows 11

error code 31 on intel usb root hub 3.0. i have seen a post about this however i couldnt access the download link for the manufacturer, any new link or somtething?

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1 REPLY 1

‎12-30-2025 04:10 AM

HP Recommended

Hi @adamnedak,

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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