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junosa
Level 3
70 41 3 1
Message 1 of 6
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Solved!

Unable to type password in

HP Recommended
Bv627AA#ABA
Microsoft Windows 7 (64-bit)

I no longer can type the password in the HP computer slimline S5710. I have a new driver available on the flash drive. Is there another way to get the driver in the computer?

1 ACCEPTED SOLUTION

Accepted Solutions
wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 4 of 6
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Have you tried a mouse click, then type?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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5 REPLIES 5
wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 2 of 6
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HP Recommended

@junosa,

Are you stating the keyboard does not function?  If wireless, borrow a wired keyboard.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
junosa
Author
Level 3
70 41 3 1
Message 3 of 6
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The keyboard is fine. When I type the password, the cursor on the computer screen does not move.

0 Kudos
wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 4 of 6
Flag Post
HP Recommended

Have you tried a mouse click, then type?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

junosa
Author
Level 3
70 41 3 1
Message 5 of 6
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HP Recommended

Great! That did it! Thanks.

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wb2001
Level 15
Level 15
12,842 12,635 1,773 5,013
Message 6 of 6
Flag Post
HP Recommended

Your welcome.  Thanks for taking the time/effort to reply. Thanks for SOLUTION/KUDO flags.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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