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Rastamano
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Message 1 of 2
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Unable to use mouse to left click and have options such as copy, paste, delete

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HP all in one 24-f0028
Microsoft Windows XP

my computer has updated all drivers as well as system with newest updates however i am unable to utilize the mouse left click options when I press on a documents to copy, paste, delete, etc. 

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WAWood
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Message 2 of 2
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@Rastamano 

According to the HP product page, your model came with Windows 10 preloaded -- so claiming it is running Windows XP is providing us misleading information.

 

We need to know the specific VERSION of Windows that is running -- so click the search area and enter "winver" (without the quotes) to get that information.

 

If you are using a wireless mouse and it is not working, then check the batteries -- and you would have to plugin a USB mouse in the interim.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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