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icegoalie
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Message 1 of 2
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Uninstalled Bluetooth, need to reinstall

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HP Pavilion Slimline s5-1114 Desktop PC
Microsoft Windows 10 (64-bit)

I uninstalled Bluetooth in Device Manager while trying to do Win 10 updates because the drivers are incompatible preventing the update from being installed. I would like to reinstall the Bluetooth software. Is it possible?

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@icegoalie

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also  BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Click here: https://support.hp.com/ie-en/document/c03429630 to know more about Connecting a Bluetooth Device (Windows)

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution

ECHO_LAKE
I am an HP Employee

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