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‎12-08-2024 11:50 AM

HP Recommended
Product: HP Stream - 14-ds0035nr

My computer not allowing me to sign in and code came up with a code.

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1 REPLY 1

‎12-11-2024 05:36 AM

HP Recommended

Hi @Holss2,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand how frustrating it can be when you're unable to sign in. Let me ask a few questions to help identify the issue:

 

  • Can you share the exact code or error message that appears when you try to sign in?
  • Are you trying to sign in using a Microsoft account or a local user account?
  • Has anything changed recently on your laptop, such as updates or new software installations, that might have caused this issue?
Elohi_NR
I am an HP Employee
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