• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-21-2023 01:19 PM

HP Recommended
Product: HP Pavilion Desktop PC TP01-3000i (4M0K0AV)

Operating System: Other \ Windows Server 2022

Unrecognized Driver: BTH\MS_BTHPAN\6&21125807&0&2

 

I bought a new desktop pc from Walmart with the intention of installing Windows Server 2022 on the machine, and using it to study and gradually familiarize myself with Active Directory and etc.

In the process, I had to manually download and reinstall my Intel Chipset Drivers, as many of my drivers were lost/unrecognized after the installation of this other Operating System.

I have one driver remaining, and I know it's a Bluetooth driver, but I can not identify it from its apparent hardware ID.

The device instance path lists itself as  "BTH\MS_BTHPAN\6&21125807&0&2". 

 

So I was hoping someone would be able to recognize which specific Bluetooth adapter/driver I need for this device.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2023 01:31 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if following the guidance at the link below works for you...

 

Unknown Device Appears with Hardware ID BTH\MS_BTHPAN After... (intel.com)

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎12-21-2023 01:31 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if following the guidance at the link below works for you...

 

Unknown Device Appears with Hardware ID BTH\MS_BTHPAN After... (intel.com)

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.