• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-18-2023 10:12 PM

HP Recommended

Hello, I'm trying to update the BIOS on my HP ENVY 700-047c Desktop PC Product H5P82AA so I can upgrade to Windows 11.  I can't find it on the HP website. Thanks appreciate any guidance

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-19-2023 12:27 AM

HP Recommended

@xtrebor1 

 

The specs of your machine is

 

              https://support.hp.com/au-en/document/c03789872

 

It is a 10 years old machine, it uses Intel Core i5 3470 (Intel Gen 3 processor) which does NOT meet Windows 11 requirements . Please read

 

           https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...
           

BIOS won't help

     

You MAY BE able to use Windows 11 using

 

         https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎04-19-2023 12:27 AM

HP Recommended

@xtrebor1 

 

The specs of your machine is

 

              https://support.hp.com/au-en/document/c03789872

 

It is a 10 years old machine, it uses Intel Core i5 3470 (Intel Gen 3 processor) which does NOT meet Windows 11 requirements . Please read

 

           https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-inte...
           

BIOS won't help

     

You MAY BE able to use Windows 11 using

 

         https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎04-26-2023 09:29 PM

HP Recommended

@Banhien,

Thanks for the links.  I've been reading them and yes, you are right, it won't run Windows 11.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.