Solved: Update message keeps popping up - Page 2 - HP Support Community

Abraham181 · ‎10-18-2022

This suggestion of the Windows Services, WORKED!

Thank you so much!

You have no idea what a relieve this has been, I was going crazy with the stupid po-up update from HP.

Thanks again, an 86-year-old man who is extremely grateful for assistance the HP community provides for those not knowledgeable as much as the younger generation, BLESS YOU ALL!

And especially to Promethee, blessings and a long and healthy life!!!!

Prométhée · ‎10-18-2022

You don't think how much these little words make me happy..
I wish you all the best
happy to have been able to help you, and if you ever need, do not hesitate to open another discussion thread, if I pass by there, it will be a pleasure, to try to help you!

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Abraham181 · ‎10-25-2022

Re: Update message keeps popping up 4.8.67.0--Softpaq number 140213, I thought I had fixed this problem, and it was, just for a few days. Now it is back again!

Can HP find a cure for this annoying problem? It's driving me crazy! Today it already popped up twice in a matter of a few minutes!!!

Please, I am an 86-year-old man who don't need these annoying headaches.

HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Abe Robles

Prométhée · ‎10-25-2022

if it comes back, it's probably that the software was reinstalled, or what was deactivated, was reactivated, another reason, but not possible to identify like that..
So check, and give screenshots of what we have already seen
Again, after testing this and uninstalling, no problem since, this thing is a hassle!!

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Abraham181 · ‎10-25-2022

I opened the Control Panel and uninstalled the HP Display Control Service, but this update keeps popping up!! This is crazy!

It is no longer on the Windows Services list.

Prométhée · ‎10-26-2022

hi

I suspect it's hp support assistant may be here
open the hp support assistant software, and see here
if not, you must try to identify, where this new message comes from
You will have to research, the process
open task manager, and check related program/service..
as I am unable to reproduce this, the cannot help you identify this
A quick question, you mentioned earlier
Softpaq number 140213
Where do you find this, because a google search gave me no results.

https://www.google.com/search?q=Softpaq+number+140213

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Abraham181 · ‎10-26-2022

Here is where I got SoftPac number:

Prométhée · ‎10-26-2022

I don't understand, if you reinstalled that, normal for it to start again, I guess

where did you find this file ?
if too old then, it must ask to be updated..
and it will start again every time

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Update message keeps popping up

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