cancel
Showing results for 
Search instead for 
Did you mean: 
mgood46
Level 1
3 1 0 0
Message 1 of 4
617
Flag Post

Solved!

VC Runtime 140.dll error

HP Recommended
HP All-in-One Desktop 23R111 Energy Star
Microsoft Windows 10 (64-bit)

On start up I keep getting VC Runtime 140.dll error. Says to reinstall. How do I reinstall?  Kind of a novice.  Thank you in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
sandytechy20
HP Support Agent
HP Support Agent
26,806 26,679 1,466 1,538
Message 2 of 4
Flag Post
HP Recommended

@mgood46

 

Thanks for posting. It is a terrific place to find answers and tips! 

I understand that you are getting VC Runtine 140.dll error, I will be delighted to assist you here.

 

However, I will need a few details to provide an accurate solution,

  • When did this issue start?
  • Did you do any changes on the desktop?

Meanwhile, follow the below steps to fix this issue:

Open Windows Control Panel, open Programs and Features, right-click the entry for HP 3D DriveGuard and select Uninstall.

When this has completed, restart the notebook.

When windows have reloaded, download and install the version of HP 3D DriveGuard on the following link.

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

If this helps, please mark this post as an accepted solution so that it benefits several others and please give the same public post a Kudos for my efforts to help.
Take care and have a blessed week ahead.

 

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

0 Kudos
3 REPLIES 3
sandytechy20
HP Support Agent
HP Support Agent
26,806 26,679 1,466 1,538
Message 2 of 4
Flag Post
HP Recommended

@mgood46

 

Thanks for posting. It is a terrific place to find answers and tips! 

I understand that you are getting VC Runtine 140.dll error, I will be delighted to assist you here.

 

However, I will need a few details to provide an accurate solution,

  • When did this issue start?
  • Did you do any changes on the desktop?

Meanwhile, follow the below steps to fix this issue:

Open Windows Control Panel, open Programs and Features, right-click the entry for HP 3D DriveGuard and select Uninstall.

When this has completed, restart the notebook.

When windows have reloaded, download and install the version of HP 3D DriveGuard on the following link.

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

If this helps, please mark this post as an accepted solution so that it benefits several others and please give the same public post a Kudos for my efforts to help.
Take care and have a blessed week ahead.

 

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

0 Kudos
mgood46
Author
Level 1
3 1 0 0
Message 3 of 4
Flag Post
HP Recommended
U r my Hero!! Kudos! Ty Soo much!
0 Kudos
sandytechy20
HP Support Agent
HP Support Agent
26,806 26,679 1,466 1,538
Message 4 of 4
Flag Post
HP Recommended

@mgood46

 

Thanks for the reply.

I appreciate your time and effort.

 

Good to know that issue is resolved.

Feel free to contact us in future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation