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‎01-08-2020 06:36 AM

HP Recommended

Hi Paul,

I gave it a try with the same results. The pop-up states It's being blocked for my protection.

I'm running Windows Defender & haven't changed any security settings if that helps.

I'm confused.

Thanks again

Scott

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‎01-08-2020 06:47 AM

HP Recommended

Hi, Scott:

 

Sorry that didn't work for you.

 

Unfortunately, I don't have any other suggestions for you to try.

 

Apparently the file is not compatible with W10.

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‎01-08-2020 06:53 AM

HP Recommended

Do you know how it would be listed in my desktop programs ?

Maybe HP Media Smart Display ?

Thanks again for trying Paul. I really like it so I'll do some research.

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