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HP Recommended
HP Pavilion Desktop - 550-277na (ENERGY STAR)
Microsoft Windows 10 (64-bit)

WINDOWS 11 - can't upgrade from 10 - processor at fault I believe. What can I do?

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the product specs for your PC.

 

HP Pavilion Desktop - 550-277na (ENERGY STAR) PC Product Specifications | HP® Customer Support

 

Unfortunately, there are no W11-supported processors you can upgrade to in your PC.

 

You can use one of the several W11 hardware check bypass methods to upgrade to W11.

 

I found this method to be the easiest way to do an in-place upgrade from W10 to W11:

 

https://dongknows.com/steps-for-windows-11-upgrade-on-unsupported-hardware/

 

Before you upgrade to W11, I recommend that you make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future.  I used the free Macrium Reflect software to do that, under the Backup at Home section. 

 

Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.

 

Macrium Software | Reflect Free Edition

 

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