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Message 1 of 2
Flag Post

WINDOWS 7 fails to update

HP Recommended
Compaq Presario,AMD Athlon 2
Microsoft Windows 7 (64-bit)

I set my desktop to update nightly but it fails to update making several attempts to boot up, failing to update and taking

a long time to finish returning to the desktop screen

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Support Community!


I reviewed your post and I understand that you are facing issues installing the Windows on your computer.


Don’t worry, I assure you I will try my best to get this sorted.

  • What is the exact model for your computer?
  • Are you trying to install Windows updates?
  • Is the computer booting to Windows?

Meanwhile, I recommend you download and install the Windows update troubleshooter from the below link and run it. The Windows update troubleshooter will automatically fix the Windows update issues.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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