Warranty HP Care Pack Rebate

[Mldapril17]

<p>I purchased the HP Care Pack&nbsp; 3 yr. Warranty when I purchased the Spectre Laptop at BestBuy in 2021. I didn't file a claim during the Warranty period and promptly sent in the rebate form. It has been over 14 months and I have inquired through email three times after the 8 week suggested waiting period to receive the rebate. No Response from HP!!! I was on the phone for over 2 Hours and was passed around by 9 reps. No one knew about how to follow up on this or which dept. handles this! A total waste of time and bad experience for me from a company that I have personally purchased over 7 Pc's & printers from

[Sneha_01]

Hi @Mldapril17,

Welcome to the HP Support Community

I understand you are facing an issue with the Carepack refund. Not to worry I will help you to get a resolution to resolve the issue. 

If no service event occurs after the purchase date of the Care Pack, you are allowed to claim a rebate for the price of your Care Pack. Please refer to your Risk-Free rebate form at the time of purchase as the program dates and conditions may have changed.

I have shared a link, I hope this helps:  https://www.hp.com/us-en/shop/cv/risk-free-care-pack

Keep me posted on further assistance. Hope that helps!  

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Have a great day ahead!