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‎02-21-2020 03:18 AM

HP Recommended
Product: HP Pavilion Gaming - TG01-0024no
Operating System: Microsoft Windows 10 (64-bit)

I have bought my desktop on https://store.hp.com/SwedenStore/Merch/Default.aspx 9days ago.Factory warranty 1 year,but after registering my product, I see that the warranty will expire in 8 months.Why I have this problem?Maybe I got refurbished or demo product!?

   P.S.  2 times I tried to dispute the warranty on HP Support, but until now I have not received any response!

1 REPLY 1

‎02-21-2020 11:42 AM

HP Recommended

@ginntas

 

I have gone through your Post and I understand your concerns

 

I will escalate your concerns to the appropriate team. We will need few information

 

I have sent you a private message. Please reply back with the requested information


Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you
 

KrazyToad
I Am An HP Employee

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