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‎02-11-2022 12:07 PM

HP Recommended
Operating System: Microsoft Windows 11

Trying to setup WhatsApp on PC.  Using a M24fw FHD Monitor.  The QR Code seems to display incorrectly and won't be recognised by WhatsApp on my phone.  All works fine with my HP Pavilion Laptop.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-16-2022 03:15 AM

HP Recommended

Also for anyone else.  Edge runs on Chromium so will suffer same issues as Chrome.

 

After some ideas from a colleague, disabling Hardware Acceleration in Chrome fixed the issue for Chrome.

 

Jon

View solution in original post

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4 REPLIES 4

‎02-11-2022 03:53 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Try some of the suggestions in this thread:

 

https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Whatsapp-Web-Qr-code-Not-clear/m...

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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‎02-12-2022 08:00 AM

HP Recommended

Yes I am sure it is due to corruption in display.  Some websites show as missing borders on boxes.

I guess I will have to try and find a working video driver.  Not something you hope to have to solve on a brand new device just out of the box from the factory!

 

Maybe I'm just too early to go for a Win11 device!

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‎02-12-2022 08:18 AM

HP Recommended

Ok - fixed it.  Doesn't work with Chrome, doesn't work with Edge.  But hey works just fine with Firefox!

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‎02-16-2022 03:15 AM

HP Recommended

Also for anyone else.  Edge runs on Chromium so will suffer same issues as Chrome.

 

After some ideas from a colleague, disabling Hardware Acceleration in Chrome fixed the issue for Chrome.

 

Jon

Was this reply helpful? Yes No
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