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HP Recommended
3TN79AA
Microsoft Windows 10 (64-bit)

Hello i was updating the firmware on this monitor the 3TN79AA but a blackout cancel the process and now the monitor is dead no signs no lights nothing, i'm triying to reflash the firmware but there is no file anyone know where i can download it ?

3 REPLIES 3
HP Recommended

hi

How did you proceed
I don't see anything about this type of update here, as can be found for other models?

https://support.hp.com/us-en/product/hp-pavilion-27-inch-displays/7274719/model/23303580?sku=3TN79AA

 

 User Guide

 

edit

example

https://support.hp.com/us-en/product/hp-dreamcolor-z27x-studio-display/6644016/manuals

 

possible that it is not mentioned in the manual, but in any case, there is nothing available from the product page*

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hello i update the monitor via Hp Display Manager 

HP Recommended

Unfortunately, as mentioned, it seems that nothing is available here, for the model indicated

https://support.hp.com/ie-en/document/ish_3624865-3514651-16
And if it is, it is not mentioned compatible, is it?
Do you know what was uploaded, exactly?

https://ftp.ext.hp.com/pub/caps-softpaq/cmit/displays/HP_DisplayManager.html

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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