Where is the Support Assistant download??

[MJWHawkeye]

The Support Assistant has been opening many (20+) windows with multiple tabs on each window when I receive an AS message.  I have to open SA and close it before I can get the message to stop opening new tabs.  I also have to continually close the Edge windows until I've closed out SA.  I tried to search the HP site to get a new download of SA.  I got a video that included the link "hp.com/go/hpsupportassistant"  I got an error code 400.  I now have a corrupt Support Assistant that I will need to delete to stop the notifications (I tried to shut off the notifications to SA, without any luck) and no way to get a usable link to get a new SA download.

Now what??

[Paul_Tikkanen · Accepted solution]

Below are the info and exe file links to the latest version of the HPSA currently available:

Version: 9.47.41.0 

https://ftp.hp.com/pub/softpaq/sp163001-163500/sp163238.html

https://ftp.hp.com/pub/softpaq/sp163001-163500/sp163238.exe 

[MJWHawkeye]

Paul,

Thanks for the download URL.  I now have the new SA.  This has been a nightmare situation and I hope it is now over.

Any reason why this version of SA was not sent as an update?  I have my settings to ask before updating, so I would have expected the update to come to me.  Guess not.

[Paul_Tikkanen]

You're very welcome.

Unfortunately, I wouldn't know what the program didn't automatically update to the new version.

It used to when I used the HPSA back in the day.

I haven't used the HPSA in a long time because my PC's are pretty old, and it is of little value to me anymore since it can't find any updates for my PC's.