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HP Recommended
HP ProDesk 400 G6 Desktop Mini PC

Hello. I go to the HP website, to my computer's page, select my operating system, and a list of drivers appears.
Then I run a program on the HP website that helps install the drivers, and this program offers very few drivers.

 

Why don't I need to install the other drivers?
After all, I went to the page of my computer, and not at all went to where all kinds of computers are.
After all, I chose the operating system that I have, and did not switch to where all kinds of operating systems are.

 

I don't understand drivers at all, I'm just a user. And I do not know if I need to install drivers or not.
The situation with HP is very difficult, HP is not aimed at ordinary people, and I need to take the computer to a service center to install the drivers there.

1 REPLY 1
HP Recommended

Hi @Surikov 

 

Welcome to HP Support Community!

We noticed that this thread hasn't had any updates in a while since your original post; while this is rare, we didn't want this post to remain unanswered, so, here's the solution to your query. We hope it helps you and everyone viewing this post 😊

 

When you visit the HP website and navigate to your computer's product page, such as for the HP ProDesk 400 G6 Desktop Mini PC, you will see a list of drivers available for download based on your selected operating system. This comprehensive list includes all drivers and software updates that could potentially be used with your device. However, the HP driver installer program may suggest only a few of these drivers for installation. Here's why:

  1. Automatic Detection of Required Drivers: The HP driver installer tool is designed to detect which drivers are essential for your specific hardware and operating system configuration. This ensures that only the necessary updates are installed to maintain optimal performance and compatibility.

  2. Pre-Installed Drivers: Many drivers may already be installed and functioning correctly on your system, especially if your operating system includes native support for certain hardware components. In such cases, additional driver installations may not be necessary unless there's an update available.

  3. Avoiding Redundancy: Installing unnecessary drivers can lead to conflicts, redundancy, and even system instability. By offering only the essential drivers, HP ensures a more streamlined update process, reducing the risk of potential issues.

  4. Custom Solutions: The HP driver installer tool might prioritize devices that are more commonly customized or those for which updated drivers provide significant benefits, such as improved performance or security patches.

  5. Driver Versions: Not all drivers on the website may be the latest version. The installer tool ensures you receive the latest versions tested for compatibility with your device.

In summary, the HP driver installer focuses on essential drivers to maintain a stable and well-functioning system. If additional drivers are needed, particularly for specific hardware configurations or components connected to your desktop, they can be downloaded manually from the HP website.

 


Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

Thanks for being part of the HP Community!

 

Regards,
Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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