Why did my HP Pavilion 27 FHD-screen go black when I changed... - HP Support Community

Anders661 · ‎02-22-2022

Product number 3TN79AA.

I connected a new laptop to my HP Pavilion 27 FHD-screen but the screen is black since I unplugged it from the old laptop,

I have tried to connect the screen to another laptop both with the original HDMI-cable and with another HDMI-cable but the screen is dead.
I have connected the new laptop to another screen and that works fine.

Prométhée · ‎02-22-2022

Hi

I do not know if I understood well
even if you reconnected the screen to the laptop with which it worked, nothing at all?
I understood that you used another screen that it works
You tried another laptop, but did not understand if it was the old one
According to the data sheet there is a port : DisplayPort™ 1.4
can you test with a computer that has this output?

https://support.hp.com/us-en/product/hp-pavilion-27-inch-displays/7274719/model/23303580/document/c0...

Monitor is Blank

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Why did my HP Pavilion 27 FHD-screen go black when I changed computer?

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