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09-25-2019 07:38 AM
I currently have Windows 7 Home Premium 64-bit Service Pack 1 on my all-in-one Touchsmart 520 (UK). Will it support Windows 10 as I need to upgrade. Afraid I am not tech savvy, so as simple a reply as possible please!
09-25-2019 12:57 PM
My guess would be NO -- based on two things.
First, HP has this thread that lists PCs tested for Win10 and your model is not listed: https://support.hp.com/us-en/document/c05195282
Second, your PC uses a Radeon HD chipset and Win10 does not support those well.
If you wanted to TRY it, then do yourself a favor and BEFORE you do that, follow the instructions below to make an image backup of your PC to a large USB stick or external drive. That way, if the upgrade fails, you have something to restore FROM:
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I personally prefer to use third-party Backup solutions as they tend to be both more flexible and more reliable than any built-in solutions.
Macrium Reflect (MR) provides a FREE version that can be used to image and restore partitions or entire drives.
What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD
My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.
I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore.
NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.
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Once you have done that, use this link to download and create Win10 install media on USB: Windows 10 download
Then, insert that into your PC (do NOT boot from it), find the folder containing the USB files, select setup.exe, right-click that and select Run as Administrator. That will start an in-place Upgrade that should take a couple of hours.
I am a volunteer and I do not work for, nor represent, HP