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HP Recommended
OMEN by HP Desktop PC - 870-224OMEN by HP Desktop PC - 870-224
Microsoft Windows 10 (64-bit)

Windows 11 apparently won't work with the I-5 7400 that is installed in my OMEN by HP Desktop PC - 870-224. The product website does not show any compatibility with 8th generation or newer processors. As such, the computer is not compatible with Windows 11.

Question: Is there an 8th generation I5 or I7 processor that will work with my machine? I would not have a problem upgrading the PS if that's needed.

Thanks, Jim Darrough, Panama, OK

Jim Darrough
7 REPLIES 7
HP Recommended

Hi, Jim:

 

Unfortunately, there aren't any Intel 8th gen core processors that will work in your PC.

 

This does not necessarily mean you can't install W11 on your PC, but you would have to perform a clean install and reinstall all of your programs and files.

 

If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.

 

https://www.microsoft.com/en-in/software-download/windows11

 

See this article.  3rd headline from the bottom.

 

https://www.zdnet.com/article/microsofts-windows-11-how-to-get-it-now-or-later/?ftag=TREc64629f&bhid...

 

If for some reason, W11 does not work correctly on your PC, you can reinstall W10.

 

I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.

 

 

HP Recommended

How sad that a barely three year old PC cannot run Windows 11, though, right? I would NOT want to reinstall everything, but I can if I have to do that. Maybe I'll build a new box. Or by a new OMEN.

 

Thanks for the reply.

 

Regards, Jim Darrough

 

Jim Darrough
HP Recommended

You're very welcome.

HP Recommended

Hey,

 

I feel your pain!

 

It is my personal conviction that the chipset requirements for Windows 11 has nothing to with performance (see my rig below).   I grew up with pre windows MS DOS and enjoyed the functionality of the MS OS; updating ones PC was purely driven by performance - disk space, RAM, CPU speed etc.  The assertion of using a particular chipset seems to go beyond TPM as many OMEN X owners recently discovered.  For instance, if I 'updated' my hardware to meet Windows 11 requirements it  won't necessarily correlate with improved performance.  Something else is at play.

 

Cheers.

 

 

My RIG:

Manufacturer
HP
Model
OMEN X by HP Desktop PC 900-0XX
Memory Size:
32768 MB RAM
Processor Type
Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
Current Processor Speed
4000 MHz
Dual 1080 nvidia cards
BaseBoard Product 81B6
 
 
 
 
 
HP Recommended

I ended up building a new machine with a recent Ryzen 5 processor. It is supposedly supported, and so are the rest of parts. I understand you can just do a complete installation, which is also irritating because I would have to re-do every program I use for Ham Radio.

If there was just a BIOS update that would allow me to put a newer I5 or I7 in the Omen, that would be great.

Wish I could figure out why MS won't just recognize the 7th generation I5.

 

OS Name Microsoft Windows 10 Home
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-FC5OHQ2
System Manufacturer HP
System Model OMEN by HP Desktop PC 870-2XX
System Type x64-based PC
System SKU Z5M58AA#ABA
Processor Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz, 3001 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date AMI F.27, 5/24/2019
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 82F1
BaseBoard Version 1.01
Platform Role Desktop
Secure Boot State On

Jim Darrough
HP Recommended

@Jim74951 
It is NOT a matter of hardware required to RUN Windows 11.  I have a ten-year-old laptop that fails nearly ALL of the hardware checks but runs Windows 11 just fine!

 

It is a matter of Microsoft unilaterally and arbitrarily deciding what they will require to INSTALL Windows 11 and support it.

 

They are pressuring folks to spend money to upgrade or replace existing hardware when, in many cases, no such upgrades are needed to use Windows 11.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi, @Jim74951 

 

I found a new and relatively easy way to do an in-place upgrade to W11 on most unsupported PC's that have a UEFI BIOS like yours...

 

I would make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future.  I used the free Macrium Reflect software to do that, under the Backup at Home section. 

 

Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.

 

Macrium Software | Reflect Free Edition

 

First make this registry change...

 

https://www.hellpc.net/how-to-bypass-tpm-and-cpu-requirements-windows-11-upgrade-unsupported-pc/

 

Then download the Windows 11 ISO file (3rd option), not the W11 installation assistant.

 

Download Windows 11 (microsoft.com)

 

Use Rufus and make a bootable USB installer with the ISO file you downloaded.

 

There is a new option to create an installer that is supposed to bypass the W11 hardware checks. 

 

After you make the installer, open the file contents, and double click on the setup application and see if that works.

 

Here is the link to the Rufus download.  You want the version 3.17 portable.

 

Rufus - Create bootable USB drives the easy way

 

Here is a screenshot for how you should let Rufus set up the ISO file...

 

Paul_Tikkanen_0-1635712592365.png

 

I have used the in place upgrade procedure to test if W11 would install on a Dell Optiplex 7020 desktop PC, which only has an Intel 4th gen core processor.  It does have a UEFI BIOS and supports secure boot.

 

It would have let me install W11, but since it is the PC my wife primarily uses, I thought it prudent not to proceed.

 

I also used this bootable Rufus USB W11 installer to clean install W11 on an old HP 8200 Elite CMT which only met one of the enhanced requirements for W11--a UEFI BIOS.

 

What really amazed me, is I used the Rufus installer, and selected the MBR option instead of the GPT option and installed W11 on an HP 8000 Elite which meets none of the enhanced W11 requirements.

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