• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-19-2023 02:03 AM

HP Recommended
Operating System: Microsoft Windows 8.1 (64-bit)

Hi. I am trying to find my windows 8.1 product key so that I can upgrade to windows 10. My PC is out of warranty  and when purchased new came preloaded with windows  8.1 with no info on product key. Any suggestions how i can get the product key?

Thanks

Category:
1 REPLY 1

‎01-19-2023 07:29 AM

HP Recommended

Hi:

 

The W8.1 product key is encrypted in your notebook's BIOS.

 

You don't need it to upgrade to W10.

 

To upgrade to W10, use a W10 PC to create a bootable W10 x64 USB flash drive with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After the USB media is created, do not boot from it.

 

Open the flash drive in Windows explorer, double click on the Setup application file you see listed in the flash drive to begin the upgrade process to W10.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.